Training and Support

Call: 847-577-9659

High Touch for your High Tech

Your system is only as good as the people who use it. Customized training and customer support are designed to bring out the best in your users and allow them to maximize the value of the data and functionality loaded into your sales or marketing application.

Audioconference training sessions - Hands-on training for each user sitting in front of his/her own browser. There are no travel expenses involved. Training sessions are tailored to the needs of different user groups. This format allows the trainer to provide management with immediate feedback from users.

Custom support pages - Pages written to define your custom data fields and guide your users on best practices for your system. These pages are the online documentation that users can reference any time, and they serve as an additional orientation to the system for new users.

Customer support - A friendly and patient support team provides telephone and e-mail support for your users. This team also provides answers and guidance when your users have an immediate "need to know" or want to take advantage of advanced functionality.